New Start Therapy
FAQ

How do I choose a therapist?

The trust and rapport between a patient and their therapist is vital for the success of therapy. So above all when looking for a therapist, you need to find a person who you feel at ease with, a person who you can talk to, and who you feel respects your values, beliefs, feelings, and you as a person.

Selecting a therapist is a highly personal matter. A professional who works well with one individual may not be a good choice for another person. That’s why I offer an initial 20-min phone consultation free of charge. This provides you with an opportunity to discuss your concerns and get a sense of whether I am the right therapist for you. Call to schedule your consult today!

Is therapy confidential?

Your privacy is one of my highest priorities, and as a rule the information you discuss with me in session is confidential and can only be disclosed to an outside party with your expressed written permission. One of the benefits of working independently and not as part of a health insurance is that your information will not be shared with anyone.

California State law does however provide exceptions for certain extreme situations in which a psychotherapist may breach confidentiality, and others where they are mandated by law to do so. Examples of these include

  • Direct court orders
  • A client is threatening serious bodily harm to another person.
  • A client has engaged in or is engaging in the abuse of a child, an elder, or a dependent adult.
  • A client is at risk of seriously harming her/himself. (In this case I would first make every effort to enlist the client’s cooperation in ensuring their safety. If this is not successful, I may breach confidentiality in order to keep them from harm.)

What can I expect in a therapy session?

Every therapy session caters to the individual or couple and their unique goals and needs. Regular therapy sessions last 50 minutes for individuals and 60 minutes for couples. The very first session with couples lasts 90 min in order to have plenty of time not only to assess the situation, but also to do something about it!

Appointments are usually scheduled on a weekly basis. During therapy sessions we will talk about the primary concerns in your life or relationship, and work together to develop tools and skills to find solutions. Therapy can be short-term, focusing on a specific issue or goal, or longer-term, addressing more complex issues or mental health problems.

Some of the most important work in therapy actually happens in between the sessions. We will work together to give you tools to process what has been discussed and integrate it into your life.

How much does it cost? Do you accept credit cards?

I offer an initial 20-minute phone consultation free of charge. After that I schedule 50-minute sessions for individuals and 60-minute sessions for couples (90 min for the very first couples session). Please call me to discuss my current fee. Payment is due at the time of service and can be made in cash, via check, or by debit and credit card.

Do you take insurance?

I am not on any insurance panels and am considered an out-of-network provider. I cannot bill an insurance company in your name, nor will I be able to interact with insurance companies directly, or advocate on your behalf. However, I would be happy to provide you with a statement (“Superbill”) that you can submit to your insurance if you want to attempt to receive reimbursement for seeing an out-of-network provider. It is your obligation to pay for my services regardless of third-party reimbursement. Additionally, you may be able to apply your employer’s "flex spending plan", applying pre-tax dollars to therapy costs, or claim the therapy costs as a tax deduction.

Using your insurance may have some disadvantages such as creating a record of a mental health diagnosis, limiting privacy, treatment options, or treatment modality. I am happy to discuss the pros and cons with you in your free phone consultation.


(415) 820-3210
1721 Scott St. #3B, San Francisco, CA, 94115, United States
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